I designed and wrote the end-to-end content for the new Conditions feature within Informatica’s Online Help Automation system, working closely with engineers to ensure technical accuracy and seamless user experience. I translated complex backend logic into clear, step-by-step guidance that enables internal users to configure conditional display rules with confidence. The documentation follows structured technical writing standards and now serves as a key reference for teams using the automation system to deliver dynamic, context-aware help content.

Conditions Feature in Online Help Automation

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Documentation Requirements Overview